So I order a large order to go and I show up to Macayo's 25 minutes later and they can't find my order. So I tell the young lady it was a guy that took the order she said that's strange we don't have any men hostesses right now. Well she checked and yes he took my order but failed to turn it in to the hostess So she said do you want your order I replied do you think they can get it right she answered yes ok another 20 minutes. There was NO IM SORRY FOR THE INCONVENIENCE. Then they wonder why they're going bankrupt REALLY YOU NEED BETTER CUSTOMER SERVICE. love the food but the service sucks. So this post was right after I was told 20 minutes more. So I went back in for my order and the manager came out and apologized it was him that took my order I got to give him correct and he took care of some items that I had order it take a great person to admit that they made a mistake. So we will be and continue to eat at Macayo's