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| - I was really excited to have a coffee shop be introduced to my neighborhood.
Unfortunately, this one has been a let down so far.
First, the pros: very clean interior and exterior. The coffee is good, and donuts fresh (as expected).
Cons: the staff do not seem to know what they are doing, or even like each other.
I'm used to coffee shops having friendly, upbeat staff, and the multiple employees that have met me at the register here look barely awake, and even a bit overwhelmed. I do not think the fact that it's newly opened to be any excuse for poor staffing.
Most importantly, out of 4 times visited, 2 times I've left angry. The first time, a Sunday morning, i stood in line for 15 minutes only to be told as soon as it was my turn that they were only taking cash!! No explanation as to why, just saying "it just happened"?????
I came back this morning, was the only one inside the shop, and ordered my iced coffee.
I stood waiting for it for 5 minutes and was only noticed bc a girl that came in behind me got her drink first.
I guess im just used to more efficiently run places, like Starbucks.
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