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  • OH MY GOD I HATE BEST BUY. I went looking for NBA Jam for XBOX 360 for my husband's birthday... generally, I'd just order on Amazon, but his birthday is today, so I needed it now. I looked in the video game section but couldn't find it, so I tried to find an employee to ask for help. Per the usual, there wasn't an employee in sight in my section. Far across the store, I could see some employees stocking TVs... and there seemed to be several employees stationed at the exit, ostensibly to prevent theft, but no one in my section. I wandered toward the customer service desk and managed to snag a young blond woman who was clearly on her way to play with the Nook display. I told her what I was looking for, and she said (and I quote), "Ok, the first thing you need to do is go over to that computer over there and type in what you're looking for and see if we have it in the store. If we do have it, then someone will help you find it." Though I was taken aback at this bizarrely unhelpful attitude, I did what she said, and after navigating the computer, I discovered they did have a copy of this RECENTLY RELEASED game in stock. ONE copy. So I trekked back over to customer service and stood in line. I told the woman at the customer service desk that I needed someone to help me, and she hollered at another woman (who was stationed at the exit, ostensibly to prevent theft) to help me find this game. THIS woman went to the nearest computer to perform the same search I had just performed, and predictably came up with the same results. She, in turn, hollered at another man working at customer service to see if he could help me find the game. This gentlemen led me straight back to the video game section, looked in the exact same place I had looked, did not see the game (as I had not seen it), and proclaimed that they did not have it. HONESTLY, people. It's RETAIL. It's not difficult. Go out of your way once in a while to see if you can help a girl out. As I exited the store, I passed the blond woman who initially refused to help me. She was happily fussing away on the sample Nook. I plan to buy the game on Amazon now and never go to Best Buy again. I hate it so much.
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