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| - I took my brother here for his birthday to try something new. Upon looking at the menu ahead of time we were super excited and looking forward to a good experience. Unfortunately, we were a bit disappointed.
At first the service was great and the ambiance was spot on. Our server was friendly and helpful, especially with the drink choices. The cocktails we ordered were pretty tasty and so was the bacon board (although perhaps a little skimpy) - no complaints there. We ordered the boursin mac & cheese with chicken and the katsu fried chicken. Mac & cheese is one of my favorite dishes and I'm rarely disappointed. However, this one was so bland and the chicken was dry as a bone. The katsu fried chicken was okay, but one of the pieces was really rubbery. So gross.
As we were wrapping up, I asked if they did anything special for birthdays and the response was, "Sorry no, we've only been open for three weeks so we're not in a position to give anything away." Hmm, well, you just did. It's called my business. On top of that, I ordered the cuban cigars to go for my boyfriend. He forget to put in the order and left us hanging for about 15 minutes. When he finally came back to our table, I asked if he had put in the order and he had not. In my experience, most restaurants would take accountability and either offer a percentage off the bill or comp the dish in question, but instead he returned with my order and a new bill. On top of that, they were so rubbery and the ratio of fillings were way off.
I'm really saddened because I was hoping this would become a new favorite spot. It has a super cool vibe, but the overall experience left little to be desired.
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