1st time here.
I sent them a message via yelp asking how much to do stitching on my hiking boots. They responded with "need to see them but about $10-$15." I brought my boots in. The counter person gave them to a guy in the back. He said $15 would cover both boots. They offered to do them while I waited!
Really pleased with this place, the work was good, the price was good, the service was good.