Not sure what the big deal is? The food is ridiculously overpriced, unremarkable, and generally lackluster. The fantastic Blooming Onion is actually overcooked and like eating the fryer residue. The steaks are not anything special, even with their signature spices, and slightly overcooked according to their scale. When the tip is going to be huge by virtue of the high menu prices, I expect excellent service. When my water glass sits empty, that doesn't cut it. About the only great thing here is the cheese fries. Also, I hate the Yelp app, it nags way too much too.
One more thing, the beer selection sucks. Since when is Sam Adams considered a craft beer?