If you want excellent service, go in and see Caleb Snow (his middle name is John for all you GoT fans). I walked in not expecting anything but a shady salesman and was immediately blown away.This dude talks to you like you are family. He jokes, he laughs, he tells old stories and makes you feel comfortable. He was very honest at suggesting a package that best fit my needs. He provided a service that wasn't even listen on COX's own website so it definitely make me feel valued.
If i ever have a problem, i know who i am going to see.
I highly recommend this COX store for anyone looking to get a new service or deal with a real person.