Im STILL going to give it 5 outa 5 because the roasted marshmallow flavour is soooooo addictive. BUT the last time I was here I was so disappointed. 16 yrs ago I lived on King Street and ate here often and at their other location. When I moved all the way up to Unionville I only visit Gregs a few times a year and I make a point of bringing a cooler and ice packs to bring back as much ice cream with me for my family as possible. But the last time I was here I wasn't watching carefully when the staff put my handpacked roasted marshmallow together and when I got home I realized it was only 2/3 full- the bottom third was air and not well packed !!! So sad !!!! its not just the wasted money, it was the anticipation and the let down and of course Im too far away by then to drive back and complain. Ive been calling Gregs but they don't have an answering machine. Ill drive by them today while doing errands and see how it goes when I complain in person
Update- later on Oct 17 2015- Sure enough I showed up and Gregs were nice enough to give me two free scoops. Delicious ! We tried Choco Marshmallow and Cookies and Creme which had FULL SIZED Oreos in it, they were amazing new flavours. And of course yet another hand pack of Roasted Marshmallow. xoxoxoxox Love you Greg !!!