Went here with my husband a few days ago and was severely disappointed. After reading all the positive yelp reviews I was excited to go here. Upon arriving we were told by Fran that our table had been given away because we were "late". When we made our reservation we were not told about any late policy but said we would be there in 15 and they said ok. So to hear that they had just given our table away "45 seconds ago" really passed me off. Why ask for a cell phone number if you aren't going to call before giving our table away?
Fran came off very abrasive and I was ready to walk out.
I could write about the terrible wait staff and how the waitress only took my husband's drink order and walked away without even letting me order. But I'll get to the food...
The food. After waiting an hour and a half for our food to come out...and it sitting in the window for 15 mins before being brought to us... Nothing to write home about. We had the bacon covered tater tots and corn nuggets for appetizers. Overpriced... we got 9 tater tots and 10 corn nuggets for $8 a piece. Our burgers were cooked completely different...His was medium rare and mine was well done. The waitress did not ask how we wanted them cooked. The fries, boasted to be the "Best in Charlotte" were anything but. My fries were limp and not fully cooked while my husband's were over cooked.
The seating was very cramped and the decor was lacking. Fran came by our table and was very condescending when asking if everything was ok. Our waitress didn't tell us the specials or even ask if we wanted dessert. Just brought us the check. Thank god she did.
$55 for burgers and 2 appetizers?
We will never be coming here again.