Under renovation, maybe they should just close temporarily. They are redoing the lobby and the elevators as well as the hotel. Lobby is a total mess, they don't answer the phone if you call in from outside or your room. Bellman was rude. Only one elevator barely working. Charged $20 to bring a small refrigerator to the room and it didn't work at all and ruined our food. Parking was $25 for the night. Room service was good but I had to go downstairs and ask someone to get them on the phone. And whats up with their hot water? It was impossible to regulate, either scalding or freezing - UGG! Also the Wifi didn't work.