Overall experience: not impressed at all
We had such high hopes because of all the positive reviews. We came to find out that what more than half of previous review raved about (combination special) has been discontinued - even though those reviews were only 2, 3 weeks old.
Nevertheless, we decided to give it a fresh view.
Service: We ordered bulgogi and fried chicken wings.
It took close to 40 minutes for us to get our fried chicken. There was only 1 other party sitting there. Mind you this was about 30 minutes after the bulgogi came out. We got so irritated to the point that we wanted to just cancel the order.
We also didn't receive the warm tea like another reviewer stated.
Food: It was disappointing. Bulgogi meat was HARD. As if I was chewing a rubber band. But rice was good. Fried chicken was worse than the ones you can get from Albertsons. The ones from Q karaoke was 100 times better.
At least the server was OK, and was apologetic that the chicken took long time to come out.
Not sure how they got so many positive reviews, since the food was bad.
We probably won't come back.