My wife and I arrived with our sick dog. There was only one person there waiting. Two hours later our dog was still not admitted. A group seeking to have their dog electively euthanized was admitted. A couple who complained had their dog admitted, even though the dog was exhibiting the same symptoms as ours. After two hours, they could offer no timeframe for when our dog could be seen. I hope you never have to visit an emergency pet hospital...if you do, I hope that you don't get stuck here.