First off, the employee who helped me on my first visit was on fire with his explanations of custard and ices and combinations, etc. It made me more informed, but yet slightly more confused. Finally, I decided on the thing where you get ices on bottom of cup and custard in the middle and then another layer of ice and custard on the top. I really liked the ices better than the custard. I had coconut cream ices which were great and since the custard comes out of the machine, it won't be hard-packed, but taste more like soft serve. Still, quite refreshing.