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  • So we first fell in love with the downtown location of Makers.The food and coffee were always consistently good. So when the Downtown Summerlin M&F opened we were over the moon to have a location closer to us. The first couple of times we went we were very pleased with the food,coffee and service. These last 3 times we have come unfortunately have been majorly disappointing. We order the same 2 drinks every time and they have tasted different every.single.time. On top of the fact that the taste of the drinks are inconsistent (which is odd to me, shouldn't the baristas be taught a standard way to make each drink?) the waiter has either forgotten to add a shot of espresso in our chai tea latte, forgotten to make it a large (but charged us for a large on the bill) or just given us a wrong drink all together. And I could go on about a couple of other inconsistencies with the food as well but I'm quite honestly tired of typing. We have come at least 4 times in the last 2 weeks alone but this will no longer be our go to breakfast spot. My advice to the owners if you read this is to better train your staff and cooks. With all that being said,I do believe you have a great spot with quality food and a special concept! But your employees lack of training in preparation of said food/drinks or lack of caring in general maybe, will likely have other regulars finding another spot to dine as well. No one wants to roll the dice every time they step through your doors.
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