I have actually used the "Ink" side to this shop twice and will not go to another shop ever again. Marcos did both of my tattoos and I can honestly say that the one behind my ear did not hurt one bit. I have my other ear done so I can compare between artists. Wish I would have gone to him first. He has a light hand but gets full saturation :) I love the atmosphere of the shop and everyone is so friendly. I am looking forward to using the Shampoo side.