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  • So, went here to give it a try for a second time. I had a bad experience in January and gave them another shot here last weekend. I would say the biggest complaint I have is the margarita! The server, of course, does the "upsell" on the Don Julio Tequila. The drink is over $10. The drink is watery, and bland. I didn't even finish it. I tried to get the attention of the manager, but he was pre-occupied with another table, in which he had a lengthy conversation at. (Must be friends with these people), because he even bent down to have the conversation, which I would say lasted well over 10 minutes. I had the same server I had in January. In January, we were told the wait would only be 30-40 minutes. Well, 30-40 minutes later we were still waiting. I realize we had 6 people with our party, but no mention of other accommodations were made, i.e., patio, or upstairs. Once the wait continued to be 50 minutes +, I asked about outside and we were then told there was seating available out there. Once outside, we were only given menus, chips and salsa and water. The waiter took our drink order but did not return for a lengthy period of time. We had another person we were waiting for, so the waiter returned with the drinks. He did not ask us if we wanted any appetizers or to order, in fact, he "assumed" that we were just going to wait and put the order in when our last guest arrived. Since that was NOT the case, I could not find him to tell him. I had to go inside and find the manager. The manager came out and handled the issue- I will give him that, but when the server came back, he complained that "he was going to get a spanking" from the manager as now he would be in trouble. He also put the blame on US, saying that we had not communicated to him that we were fine to order without our friend being there. The only thing "comp'd" that night were the cheese crisps. So, based on all of that, I did try Macayo's again last weekend. I unfortunately, got the same server. I did not see any improvement to his service, lack of attention to detail, and as I already mentioned, the margarita's sucked. It was the worst margarita I have had in my life. I will NOT be returning to Macayo's, especially when the Valley has so many other great Mexican restaurants to choose from.
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