I've been to this location for 2 years due to the proximity of it to me. Trust me, if there was another gym nearby I would be there.
The equipment hasn't changed in two years. I often see 'Out of Service' on many of the items. Upstairs the cardio area definitely could use some extra ellipticals. Amazingly they have not added any in 2 years!! As one reviewer said at night there is usually a wait for them.
The worst though? The service. In two years I've been greeted about half the time. This is a management issue. I know it's reaaaaallly difficult to show your front staff how to say 'hello', but there are plenty of classes that can help you.
BTW, if you're a prospect, make sure to take a tour of the cardio area during times you'll be there so you get an idea if machines will be available.
All in all, the gym is old and most times they just don't care.