A customer at my work recommended that I go to Highand Nails after I told and showed her how unhappy I was with how they looked. So I decided to give them a try and I am glad I did!!! The day before I had gone to Pink Lotus and was completely unhappy with how my nails were. I walked in and was immediately greeted, was asked what I needed done. I told them I had a nail emergency and I really needed their help. The guy laughed and asked to see my nails. I showed him a picture of how they were suppose to look and he told me to pick my polish and he would help me. I picked my color and sat down. He started on my nails right away. He asked if he could take a picture to use as an example of how nails should not look and I told him that would be fine. He mentioned how they weren't even smooth and I said I know. He fixed my nails and made them smooth and the shape I like them. I was very impressed!! I will definitely be going back from now on and I would recommend this place to everyone!! Excellent customer service and amazing staff!!!