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  • Where do I begin... I went to Fletchers/Firestone to get my brakes replaced they quoted me $600 to replace them. I asked for a breakdown of the price; the manager said that a majority of it is due to warranty and labor. Obviously, I protested. I asked him " The brakes would cost me $200 at O'Reilly's so you're telling me $400 is worth of labor?" As you can guess by his answer he said yes. You could probably tell I wasn't going to be serviced by Fletcher/Firestone by this point, however, the manager begin to negotiate price with me; he was stating that he can give me a special here and knock off some price here in there but it was not enticing. I also want to mention that they told me my tires where in bad condition, even though I purchased them less than one year ago. Just when I think they couldn't do more of a dishonest service to me I made sure to look into this matter, I bought breaks at O'Reillys for 200 and went to a local mechanic that did the service for 150 and then got my tires checked at that local mechanic shop and another auto shop and they said my tires were perfectly fine.I don't know what type of business they're running over there but it's definitely reflected in the reviews and the continuing mistreated former customers that I talk to you about Fletcher/Firestone.
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