Let me preface my review by saying this restaurant experience literally made me write my first Yelp review. Went here with my girlfriend, stood at the doorway waiting awkwardly for a server who just pointed at a table in the corner and carried on doing whatever he was doing. We sat down and wrote our orders down and had to wave someone down to hand in our orders. We waited ~40 minutes while customers who had come after us got their orders promptly. We waved yet another waiter down who told us they would check on our order. Minutes later they tell us the order was forgotten and we saw the waiter who took our order being scolded behind us. Finally after more than an hour of waiting, we received our pho which was fine but nothing special. No apology was issued for this error. During our meal, a homeless man came in and went table to table asking for change. My girlfriend felt very uncomfortable as he approached our table and asked us for money during our meal. The servers noticed but did not do anything about this.
After we finished our meals, we, once more, had to wave down a waiter to grab the bill. We were told to go up to the counter to pay. We went to the counter and the girl there was making a milkshake or smoothie, completely ignoring us. After what seemed like minutes, she finally finished and turned to us and asked us what table we were sitting at. We paid the bill in cash and as we were collecting our change the girl gave us a dirty look and asked us if we knew that the tip wasn't included. Both my girlfriend and I were so taken aback by this. We left 50 cents tip even though they clearly deserved none whatsoever. Finally to top the night off, as we were walking away from the counter, I heard the girl calling us cheap idiots in mandarin Chinese to another coworker.
I would give negative stars to this establishment if I could.
Would never come back.