I am sorry to have to do this because the therapists at this location are fantastic. However, beware of getting their membership because you cannot get an appointment. If you can give a week's notice or do not work on weekdays you may get lucky. However, for those of us that signed up for the wellness plan and come in when in pain, it is IMPOSSIBLE to get an appointment. I have called on a Thursday to get in any time Thursday afternoon-Sunday and NOTHING is available. It has been like this for months with lots of excuses on how they are just so busy and getting more therapists, but nothing changes. So, not only is it a waste of money, but so much for wellness as you can just hold on to that pain or go pay somewhere else on top of your monthly elements fee.