My daughter's wedding reception took place at Big Chill last evening, January 24, 2015. Tyler started our journey with the tour and explaining each aspect of the process. Jessica, one of his staff became our contact and our coordinator as the day came closer. The service, food, and overall experience was beyond excellent! Jessica, Mackenzie and the rest of the staff serving us were amazing. They made sure that each aspect of the evening went off without a glitch. People were so impressed with the food and the venue that I was told that it was the best wedding they had attended!