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  • Beware of this company! Never have I seen such a blatant display of consumer fraud as Zoom Dry Cleaners. I had just moved to Pittsburgh and wanted to get my Hugo Boss suit dry cleaned before starting a new job that week, and when I received my clothes back there was a PERMANENT barcode stamped on my most expensive clothing! Which other dry cleaning company purposefully defaces a paying customer's property! To make matters worse, the fraud comes into play when they explain to you the barcoding procedure which they are careful to say, "it is designed to stay on the clothing". If you're in a hurry, you won't bother to question whether that means the barcode stays on for the duration it is dry cleaned (AS NORMAL PEOPLE MIGHT ASSUME) or whether it will not come off...EVER. Needless to say, I am dismayed and promptly called the facility's management to complain. The manager was like a robot repeating the same "designed to stay on the clothing" phrase about the barcoding over and over again. No wonder they accept payment up front, because no reasonable person would pay for this service otherwise.
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