When we first moved here, we decided to choose a family doctor close to home. My wife established a relationship with Dr. Andrews. Dr. Andrews was excellent, I have no complaints about her. The problem is with the rest of the staff. She saw one the PA's for an acute injury and while the proper X-rays were ordered. Her pain was an afterthought and was not taken care of. After calling for 2 days for something they sent a script and was rudely told that she could pick it up. Unbelievable that an established patient with the practice could have such a hard time with an acute problem. We've had better experiences at urgent cares. Won't be going here anymore.