Be very careful with what you bring here. They broke heels on a pair of Manolo Blahnik shoes. Brought them in to replace heel tips and after two wears, both snapped in the same place. Can't be a coincidence. Never happened before with other shoe repair places. My phone calls not returned to set this right. Spoke with another shoe repair store and they've seen this happen with inexperienced cobblers. Best to focus on shoes, not Facebook pages or opening a new location folks. Get the work right first.