I agree with the reviewer who called this shop a "hidden gem". Not everyone can be satisfied with a merchant all the time, it's human nature. I think Good Works is good:) Front office is better than most, very mom & pop atmosphere, and they make you feel not just welcome, but more like a family member or close friend. Brava Elsie!! I do not believe that they are more expensive than other shops and yes I know from estimates I have gotten from their competition. One time I requested a filter change and they told me I didn't need it, that the filter was fine. The same for other parts during the 3 years that they have been taking care of my two vehicles, a '96 and a '02. All in all. excellent service, no after problems and my vehicles are running great! They also stay closely in touch via email. I like that :)