I recently had an artist come for my sisters 16th birthday party. We talked about designs and my budget. She was able to do all 8 designs in a little over an hour. The girls had a blast and the designs came out very nice. My sisters not so nice. The next morning when she woke up, the henna had smudged. I called the shop and they were able to get her in. The manager complete re-did her henna and added extra designs to hide the smudged dye. It came out so good! My sister was very happy!! Even though the original design messed up, it did not take away from how happy I was with the artist and how impressed I was with the manager. Great customer service. I will definitely be back!