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| - I wouldn't buy another new car from these folks ever again.
It looks like my experience matches many of the ones others have had. I picked Showcase Honda because their online advertised price for the car I wanted was a very good deal. So I call them up to verify it was in stock, and it was. I made an appointment to see it. When I got there, the sales person I spoke to wasn't even there. So I used one of the other ones just hanging around. I test drove the car, and it was what I was expecting. Here's what annoyed the hell out of me.
I asked the sales person what can you do for me with the price. He comes back with MSRP. Are you f***ing kidding me? I said that won't do. Go back to your "manager" and present me with a respectable deal. They come back a few grand lower. But it's still a few grand higher than THEIR ADVERTISED PRICE for the same exact car. Not needing to waste any more time, I tell them that I want the Internet advertised price. He goes back to the manager and comes back. They can't match that price unless I have a printout proving the price. WHAT?!! I'm sure they already looked up the car on their Internets in the office. What sleazebags. Well of course I had a printout! :) So they accepted my offer.
But that's not all that annoys me about this place. They like to add the "Showcase Honda Package" to all their cars and charge a $1000 on top of it. What does that include? Window tint, pin stripe, plastic cover over wheel wells, and a foam plastic tray in the trunk. Total cost of parts, maybe $40 plus 30 minutes to apply. What a crock of poop. They use this as a way to charge you more, so that when they discount it a few hundred dollars, you feel better about it, even though it's worth NOTHING.
Lastly, paying for the damn thing took FOREVER! I've purchased many new and used cars before. This one took 3 hours to process me out. There was the presentation about the features and benefits. There was endless waiting. There was the finance manager who told me about his personal life (actually he was a great guy!). There was the last car presentation inside the car. I mean come'on! Get this down to 1 hour TOPS and save your customers some time.
All in all the price I paid was lower than Edmunds TMV. Fair enough for me. I just wasn't expecting to fight for an advertised price! Oh' and the sales guy who blew me off? Since he still made the appointment, he still got 50% of the commission!
Bottom line, know what you're getting into with these clowns.
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