The office staff is very unfriendly. They're overbooked so if you need to see someone and want to wait two months, this is the place for you. Again with the office staff. Rude, unorganized, unhelpful, and extremely cold people. I heard amazing things but was underwhelmed with this office. Go to the Scottsdale office, they're friendly, helpful, and seem to genuinely care about you as a person. Downtown Phoenix office is hard to get to and unwelcoming. Seriously, living with pain is much easier than dealing with those jokers.