Came in for a waxing appointment yesterday and Chloe did an amazing job. She made the wax painless if you can believe that because of her chatty nature and technique. I couldn't believe she was done in 5-7 minutes! Super easy to book an appointment and the staff are all warm and friendly. I understand that they try to sell their products but I have never found any of them to be pushy and with my appointment yesterday, didn't hear the request at all. Yes, the prices are higher however in this case you truly get what you pay for.