| rev:text
| - This review is coming from a father of a 4 year old (and also knowing that this location just recently opened, giving a little understanding for new concepts, and new employees):
We walked through the front doors on a Tuesday, right around dinner time. I was expecting a slower than usual night, being Tuesday, and it was light traffic as expected. (That's what I was hoping for.) We weren't greeted immediately, as we approached the dining area, so I was a little confused on seating policy, but as I looked to see if I could seat myself, we were approached by a polite staffer. We were seated near a window, and had a decent view of most of the entertainment from where we sat.
The waitress was great, the food took quite some time to be prepared it seemed... a nacho & some sliders. I ate the nacho... It was alright... maybe a 6/10, maybe on the bland side of a nacho. My 4 year old ate the sliders, so I can't say much other than she ate both of them, and seemed satisfied/full. That made me happy enough. The wait staff seemed to work well as a team, and we were visited several times to make sure everything was going well.
The bathrooms are new and it wasn't too busy, so clean is expected, and I didn't have any issues there, so score one up for the good!
Right outside of the bathroom to the left is a "horror" arcade game... it was a little nerve-inducing to my 4 year old... placement probably could have been better on that one, but I was able to calm my kiddo, so I won't knock it too hard, but that might be something for management to keep in mind.
We made our rounds through the arcade, my daughter's favorite game being the Princess Castle ball toss. She also enjoyed one of the "virtual ride" games... it took us on a race through some "Star-wars-like" canyons & desert landscape. Much more intense for her, than for myself, but the fans blowing at you like the wind in your face was a neat feeling. Watching my daughters expressions was priceless.
Unfortunately my daughter was too small to enjoy the gravity ropes course. I'm not sure if she would have attempted or not, but I wanted to find out. Must be 4 ft. tall I believe they said.
I saw the entrance to the Laser Tag, I will be partaking in that soon enough, but not on this particular visit.
There seemed to be plenty of bowling lanes, I am excited to get in on that!
The highlight of our night was actually the projection games (free) that they had near the middle of the building. My kid could play there until she fell asleep running! She had a blast & I can't wait to take her back!
Update:
I originally gave this place 5 stars, but have decided to reduce that fat stack I gave them. Two reasons...
1. I wasn't here for it, but I had an understanding friend come in on my recommendation, and made my original 5 star review look foolish. He took his girlfriend bowling for $36/hr + shoe fee. He said it wasn't overly busy, but that he couldn't get his waitress to even come to their lane (they serve food directly to the lanes). She approached the table next to them several times, keeping my friends on the back-burner, not even bringing them water to drink, not even asking them if they wanted drinks. So, for $36 per hour, you can't even get decent service... Heck, I wish I got paid half of $36 per hour for half-a$$ work, that is waaaaaay overpriced. By the time they were able to talk to their server they were 30 minutes in. They finally were able to order, asked for water to drink, and appetizers (they were going to get meals, but with only 30 minutes left to bowl, why do that). By the time they finally got their food, they were done bowling, and still didn't even get the waters they had asked for.
They told me they will never go back... I'm trying to convince them otherwise, because it's a convenient location for us to all hang out in. (I forgot to mention, the server explained that they were short-staffed, but when you're making several stops to the lane next to them, and paying no attention to your other tables, you're just not very good at your job.) Also, good business practice would be offering some sort of discount off your bill for crappy service... this was not offered.
2. I went there on 3/24/16 with my daughter, and her mother, it was not busy. Drinks took 30+ minutes to get to the table, and burger and fries an additional 15 minutes (45 total for those who are math-impaired) after ordering. Again... good business practice would be offering some sort of discount off your bill for your crappy service, especially when prices are so high... this was not offered.
After my first visit, in which service was not so grand... I had chalked it up to new people, getting settled in to new jobs, new positions, trying to figure out the "lay of the land". I still gave a 5 star review... Weeks later, I actually feel that the service is now even worse than it was before. Here's the deal... when you open a place like this, you SWEETEN up the customers, they will return. OUTOFSPACE
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