At 34 weeks my son was born still. St.Rose Sienna hospital nurses recommended Hites funeral home. Bianca was amazing to me everytime I called or needed anything. She was very kind and made me feel comfortable. I signed the papers and started my sons cremation on 2/26/2016 and I picked up the ashes and death certificate today on 3/16/2016 so the whole process took a little less than 3 weeks so it was pretty quick. The other reviews scared me a little and I'm so sorry their experiences were not so great because the last thing needed at a time like this is for things to be going wrong to add to the heartbreak and stress. Thank you Bianca! You made my extremely difficult time a little easier.