My experience with the manager of this hotel and subsequently with the management of Choice Hotels was the worst customer service I have ever experienced. Because of their computer process I made an error in my reservation. As soon as I printed off the reservation I realized the error and immediately contacted the hotel. The lady manager was very rude and had a tough sh*t attitude. She would not help to correct the problem. I contacted Choice hotels Corporate offices and told me that there wasn't anything they could do. I spent a lot of time with both of these party's and got no where with them.
I am making this short. After several years of using Choice for our vacation lodging I can no longer feel confident nor satisfied that they have any interest in their customers.