Must be under new management. I've shopped at this (used to be) wonderful gift shop since 1987 for all occasions. Today, I called to see if they have a 1925 Remember When booklet for my grandmother's 90th birthday. The lady that answered the phone refused to go check the floor so I asked for the manager. The lady then claimed to be the manager. WILL NEVER RETURN. I refuse to be treated this way!!!