My phone cracked and had a big black blob in the middle of the screen on a crazy Saturday night out. I woke up the next morning at 9, searched the easily understandable website and was given a quote. It was pretty expensive but it was a painless process. They called me to confirm as soon as the store opened and told me they could repair it in about 3 hours that day. The customer service was fantastic! I know near nothing about technology and they were able to explain everything and help me out. They repaired my phone in 2 & a half hours and I was happy with the results. It cost me 252 for the screen and 40 for the new protector. I would definitely recommend others to try this place out.