After reading some of the reviews it seems a majority of the gripes involve the staff.
With this in mind I had a low expectation of the service my wife and I would receive. I arrived earlier than my wife and as soon as I walked in the host greeted me with an eccentric "Welcome!" And then a random comment that I didn't quite hear. He was friendly as was the girl behind the check-in booth. It was a Thursday night and there was no wait (other than my own personal wait for my wife).
Service was fast, our waitress was not friendly but not rude either. Our food came out very quick. So quick that I was sitting with an entree and basically a full soup bowl. That's not a worthy gripe in my opinion just something to note. The capellini I ordered was decent, nothing too special.
The one thing I did notice and wanted to mention is their prices on their menu are not what they charge. Every item on our receipt was just a little more expensive than what is presented on the menu. The capellini on the menu is 11.50 but our check said 11.99, the dipping sauce 3.75, charged 3.79, etc... Not a huge deal, and not even big enough for me to say anything but either their menu is outdated (which is unlikely since they just opened this location) or The OG has figured out a clever way of sneaking in a few extra dollars per ticket. Too subtle to really notice or even complain about. I don't know, you be the judge.
Overall, decent experience.