I know these pizza factories are new to Arizona, but they have had them in California for a long time. I have visited probably at least 5 different pizza factories in Los Angeles. I have been to Fired Pie twice so far. One time I got a Tomato Basil pizza and the other time a Cheese Pizza.
Given my past experiences with pizza factories, I can say that the pizza here tastes off. I think the problem is the dough which has a wet and soggy look and texture. It could be an indication that it is frozen dough. Additionally, I don't like how they put basil on the pizza after it has been cooked. They should soak the basil in water in those containers and put it on the pizza before it is cooked, so it gets cooked into the pizza - it tastes way better that way. And actually they don't season the pizza at all before it is being cooked. No salt, pepper, oregeno, nothing - they make you put that on after it is cooked. And it doesn't taste the same.
There is a lot of disorganization behind the counter. They start making your pizza but forget whose pizza is whose toward the end of the line - happened on both occasions, and I almost ended up with the wrong pizza the first time. And it wasn't even busy.