I have been staying at the squaw Peak for years this was the worst trip I ever had, they promised me my Room that I have every year for the past seven years, when I got there given my room away so they gave me another when I walked in the floors were filthy black stains on them the couch The microwave was filthy dust all over the room they came and clean the floors for me because I complained the next day we had had a party for my granddaughter we usually stay 5 to 6 days we had ordered pizza everyone ate we had two full pizzas left the maid threw them in the trash when we had left to go swimming they were nice and replace them with a voucher, the pool area was filthy stepped on the bottlecap , they had trim the palm trees the third morning we were there later on that afternoon I went swimming and there was Dead worms and bugs and dirt from the palm trees in the pool it was never cleaned the whole time I was there since I've been going there nothing has been updated in years on the balcony the chase lounge chairs were falling apart the walls needed to be painted outside on the patio I took videos of how filthy our room was and showed the gentleman that was checking me out he apologized and told me he would have the manager call me back and took my phone number still have not heard a thing back, also emailed corporate to tell them how their hotel is being run they never called back either