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  • I purchased the Martinique patio set and a kitchen table from the Summerlin Living Spaces store in Las Vegas. It took us 15 minutes to make our selection and it took the cashier 2 hours to get us checked out because neither she nor her colleagues knew how to work the computer system. The items arrived over the next few weeks and they were fine, but they didn't include the throw pillows. I thought that maybe they were not included and didn't want to go to the store to deal with it due to the low proficiency of the staff and the lack of respect they had for our time. I finally went today and I was told by the cashier that they pillows didn't come with the patio set. I said fine, that I wanted to purchase them. The cashier told me to have a seat since she didn't know how to order them. After over 20 minutes I stepped back up to the counter to inquire about my purchase. The cashier said that they pillows come with the patio set, but since I didn't say anything about the pillows not having been delivered with the patio set with within 30 days, I could not get the pillows as part of my original purchase. I again offered to purchase the pillows and the cashier informed me that they were not for sale and I could not purchase them. At no time did the cashier offer me a solution or have a manager speak with me. This is the way I was treated after spending about $2,000 in their store. Living Space will not get my business again, and I will be diligent to let everyone know about my unfavorable experience.
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