I have been here a couple times before, and was pleased with the food....
BUT...
on my last visit, we ordered our usual including spider rolls. It came out extremely burnt. When I tried to explain the issue, the waitress took it to the chef and came back and said it was ok. They refused to replace it. We obviously did not eat the dish, but were still charged for it.
I've never experienced such poor customer service. Will never go here again.