The online ordering only works some times (Which is the only way to use the really good coupons now). I've waited 20 minutes in the drive through for 2 happy meals and a couple items off the dollar menu... no huge order. The positive is that I'm almost always greeted by someone happy...or at least not grumpy (I've visited probably 5-10 times). It's either here or Arby's for fast food, so...