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  • Never again. I recently moved to West Park, so I asked for recommendations on a nearby salon. Several neighbors recommended City Nails, so last minute I thought I'd give them a try. I called around 7, knowing they close at 8, to see if they could accommodate a walk in for a pedicure. He said No, but I could come in around 7:30. Great! I asked 'Do you accept credit card for service and tip?' he said 'Yes, we accept credit card! I arrive promptly at 7:30 and wasn't taken back to a chair until about 8 minutes to 8. I soaked for a bit then a gal came by to get started. I asked her to cut a little shorter, she left them too long, so she started filing. She then asked for my approval. I was shocked. My nails were ragged and not smooth, they weren't shaped uniformly at all. They were even pointy on the sides. I mentioned this to her and bent down to show what I meant. She continued to file and use cuticle scissors. She ended up filing them to a good length, but after asking again for approval they were still ragged. After explaining I would like smooth nails, she tried once again. This time was no better, but she had misshapen them so unevenly that everything was pointing towards my big toes. I finally said 'I'm not sure this is going to work out, I think I'm going to go' and started to get up. Another girl overheard and she said 'No no, I'll get you. I'll be done in a few minutes'. I was very frustrated and tired of swatting away flies, but I stayed. 15 minutes went by. I started to get up aagain and she said 'No I am coming right now, almost done.' Another 8 minutes. She yelled at me to stay in the water, which I had been soaking in for way too long and I was hot. She finally came over and got started. She used the cuticle scissors so FEROCIOUSLY I now have a sore and infection on my big toe. The shaping and polish came out okay, but all in all it wasn't worth it. I went to check out and of course saw the sign that they don't accept credit card tips. I've never done it in my life, but I didn't have any cash, so no tip was left. I discovered the next day that they had charged my credit car twice. Fun. I didn't leave until after 9:30. 2 hours of my time wasted for a terrible pedicure that is going to result in me having to go to the doctors office.
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