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  • I will not stay here again. I was on a business trip with colleagues and it seemed like it was one problem after another. For one, the valet is not quick and speedy. The phone operators are unhelpful. The people at the front desk are ok, but could still provide better customer service. Problem 1: Operator wouldn't help me get my laundry from the bell desk, and kept insisting that laundry couldn't be picked up at 6:30am (even though a couple days before I had picked it up that early)... so I went to the front desk and they had someone pick it up for me. Problem 2: There was no microwave in the room, I thought with this place being a "suite" they'd at least have that. They did however have a mini fridge. When I requested a microwave be brought up to my room, the maid who came in, LET HERSELF IN! I was in the restroom, came outside and she was there setting up the microwave. NOT COOL. Problem 3: After coming home from a long day of work, the room was cleaned, and a few tshirts I'd left on the bed, where on THE FLOOR. Problem 4: Go into the bathroom, after I see my shirts on the floor, and they MOVED MY MAKEUP AND TOILETRIES! Touching my stuff is one of my pet peeves, before I've left my stuff on the counter at hotels and it was never touched. Problem 5: NO FREE WIFI IN ROOMS! $13.99/ per day. (OH PLEASE, I don't think so.) THERE ARE PLENTY OF BETTER DEALS/HOTELS IN VEGAS. Don't waste your money on this one. I only stayed here because it was chosen for me by the company I work for.
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