As a passport carrying Italian I was excited to learn about this shop after first visiting her sister's grocery store just 12 places down the street. I walked in to fresh baking cookies in the air and noticed many things that i normally can't get at the regular grocer. Happily I went to the back to say hello and ask about what was in the oven. I was greeted by a women who was not the least bit friendly and told me that what I was smelling could be anything. She kept asking people, can I help you? Soon I realized that maybe the back of the store was off limites? There is a cookie counter with window back there, so it looks like it is just part of the store, but by her unfriendly insistance about what I wanted, I got the sense that I was not to be there. I asked to buy one of the peanut butter cookies that that had been making... thinking that I could eat it while browsing in the store... and she quickly responded, "We only sell them by the half or full dozen." By this time, I didn't feel very welcome or even that she was interested in selling me anything. I left, and don't intend to return.