So it pains me to write this, because i've loved Watsons since they opened, but they have made obvious changes lately and they are NOT for the better...example
The Wings are now more "jumbo style", a definite step backwards
The Hot chicken, my favorite item is also different, the skin just sort of falls off, it doesn't even approach the flavor and crunch it used to have.
Whoever or whatever is responsible for these changes, they are not good and hopefully i can get your attention. I don't know if i will go back, its that big of a disappointment now.