We have been to O maybe a dozen times since it opened. It has always been hit and miss. I found if one stuck to the burgers, pizza and a few other simple dishes and avoided ordering main courses or drinks such as a mojito ( there has never been a bartender at O who could make one properly) you could expect a decent meal.
After a recent experience on Wednesday during stampede, I doubt I will return out of pure principal.
After a great wine tasting event at J Webb we headed down to O with the intention oh having a small bite and a bottle of wine. We walked in at 9:02 and we were greeted by an employee who said " I hope you are not here to eat". I asked why and he responded "we close the kitchen early on Mondays". I replied "it is Wednesday". The host looked confused and said "well... I lose track of the day, but the kitchen is closed. You could come in for a drink if you really want, but the kitchen is closed". He then almost tried to convince us to leave as he continued " well we are not really licensed for just drinks...but I guess you could still come in if you really want ... It's up to you"
We all looked at each other. At that point I wanted to leave but we collectively decided to stay for a cocktail.
We sat down and the server came by right away. I ordered a Cuba Libre and she had no idea what that was. No surprise there. So I explained it. " oh a rum and coke" she said in an annoyed tone.
We then jokingly asked if we could order some food. She told us the kitchen was closed which we knew. Then another server at that exact moment took a food order from the table beside us!!! It turns out they arrived at 8:55 just before the kitchen closed.
For a business that has been struggling since day 1, this was ridiculous. They ended up with a $40 bill when we probably would have spent close to $200 had the five of us ordered a little food and a bottle of wine after cocktails. L
Just another example of a business with zero leadership and no common sense whatsoever. I don't expect O to be in business this time next year. They started off half way, got marginally better and then went downhill.