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| - After speaking with Jessica, I appreciated how much she took the effort to ensure my seated reservation for my fiancée's 30th bday was important to me. She made sure I was penciled in and her professionalism definitely made me comfortable. Upon my arrival, I checked in with Nicole and after letting her know my name and my seated reservation, not only did she looked at me with confusion but she sent me to wrong seated reservation area under the impression that my party had already arrived. After I told her that my reservation was for 7 not anything before 7, so I definitely checked in early. She then told me with an attitude that "we didn't have anything reserved for you" I was completely upset after that remark! She then checked in her calendar and with her sarcastic remark she responds with "oh I do see your name now, it's because the calendar was faced the other way, so I didn't know" of course she didn't know which is why when I checked in, I would've appreciated that she paid attention to when I said my name, who I spoke to and what time my seated reservation was for! My table was not even ready and we were then told to wait until the rest of the party shows to be seated! Had I had known that disclosure, I would've told my entire party to be there at 6:45 when I arrived so we can at least sit down and have an appetizer. Check in was horrible! On the other hand, my waiter Harrison was very professional, respectful and funny. He tended to us with poise and responded to us quickly especially when it came to refilling our drinks, our bread and making sure my fiancées Birthday was special. The food was flipping awesome for my son, my fiancée and I but for my brother, the steak wasn't too pleasant. I would only go back if Harrison was there, other than that, I wouldn't because of the other downfalls I experienced
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