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  • I'm with many other people when I say if I could give this place zero stars, I would. We ran into an emergency situation with one of our cats and our vet wasn't able to help us. He said if we just got her up there, that she had a strong chance of surviving and that they would be waiting on us. We got in our car with the cat and drove the fifteen minutes up there. We walked into an empty waiting room and no one around but the receptionist who was so obviously flirting with a man with a black lab. We waited. We tried to get her attention. But she kept laughing and flirting with this man and actually gave us the "just one minute" hand gesture. Finally, after around ten minutes she broke away from her social hour and took our cat back. Less than a minute later, a vet came out and said "I'm so sorry, she's gone." To add insult to injury, we had to pay these crooks $100 to tell us that our cat was dead. I can't help but wonder, would my cat be alive today if the chatty receptionist had just acknowledged the panicked people running in the doors with a cat wrapped in a towel in their arms? It was a seriously traumatizing experience and it's difficult to even write this review. Reliving that night and the horrible treatment we received is painful. Not to mention the weird lighting and the bulletin board of death. Now my mother is in a situation where her vet has referred her cat there. After my horror story (and many others from people we know) she's doing her research and will take her business elsewhere.
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