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| - This is a three star review but there is potential on my next visit to upgrade it to a four or five star review. Curious? Keep reading...
I love steaks. Living in Canada, there are a lot of choices for great steaks so I don't want this review to be about how the steaks at Hy's are any better than anywhere else on a flavour basis. It is AS good, which is a compliment to Canada's while steakhouse industry. For me, it's "table steaks" to not-so-cleverly make a pun out of an old saying. Having said that, there are things that I do judge a steakhouse on: atmosphere, appetizers, and service. So let's get started.
For atmosphere I was impressed right from the get-go. The massive doors remind me inevitably of the black doors of Mordor in the lord of the rings, and walking inside it has the look and feel of an upscale dining experience. Warm lighting, scores of books on shelves, live acoustic guitar music. Our table was in a book upstairs that felt like being in a private room.
For apps, I had the French onion soup. Rich broth, about as thick as French onion soup can get, lots of cheese (especially Parmesan). Delicious. A friend at the table ordered the Caesar salad. The server brought out a kiosk and made it at the table. I love when they do that.
The steak was of course very good. I subbed potatoes with vegetables, which included broccoli Brussels sprouts carrots and green beans. All fresh and well coloured (I don't know why I care so much about the brightness of my vegetables but dammit I do!)
For the most part the service was good. Friendly staff who knew the menu and could make recommendations.
So why only 3 stars and not 4 (or even 5)? Well, it comes down to what may seem like a small thing but for me is not. The first thing on the menu is a cheese bread item that is their speciality shareable, and when we asked about it the server also really did a great job of selling us on it so we ordered it. But then it didn't come. When the steaks came out we inquired and was told it would be right out but instead we just got the regular garlic bread. I know it seems very small (and they didn't put it on the bill by accident, which was the right call) but for a steakhouse of such repute, and specifically because the restaurant promotes this one item so well, I just thought it was a bit odd, even if it might have been a rare miss for them (judging from everything else I suspect it was).
I almost never write a review anticipating that I will come back and update but in this case I almost certainly will.
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