The staff will lie to you to make a sale. They said a one hour wait. Two hours later, we are still in line. The line is haphazard and chaotic. The staff are rude and incompetent! There are groups of people here asking for a refund, but the staff simply ignored all of us. People have left and would rather lose out on their money than continue to wait. Save your time and your money. Do not support businesses that do not care about their customers. If you have had the same experience, contact The Better Business Bureau, Yelp it, Twitter it, Facebook it...whatever it takes for them to know we matter!